Getting money out of Astromania Casino: routes, ceilings and the first-payout checks
Withdrawals leave Astromania Casino by cryptocurrency or by bank transfer, and Skrill is usually available as well. Crypto payouts usually take 1 to 2 hours. Bank transfers take 2 to 5 business days at the typical pace, and the first withdrawal waits on verification. Limits depend on the VIP level and are usually €500 to €1,500 a day and €7,000 to €20,000 a month.
Crypto against bank transfer for a €400 payout
A €400 win (about £339.05) makes a useful test case: it sits under every daily figure and still shows a clear difference in time between routes.
| Route | Arrival for a €400 request made on day 1 | What must be in place | A second €400 request |
|---|---|---|---|
| Cryptocurrency | Usually 1 to 2 hours later, still on day 1 | A crypto wallet to receive into | Still inside the daily figure |
| Bank transfer | Between business day 2 and business day 5 after the request | A bank account in the player’s own name | Still inside the daily figure |
The daily figures do not separate the two routes for this amount, so the choice for a €400 payout comes down to time: the same sitting by crypto, or up to five business days by bank transfer.
What the VIP level changes about the ceilings
There are five VIP levels. Higher levels bring higher withdrawal limits, and the top of the ladder brings a personal VIP manager. A balance of €2,400 leaves in 5 days at €500 a day and in 2 days at €1,500 a day.
The ceilings interact in a way that catches out players who look only at the daily line. At €500 a day the monthly figure of €7,000 is reached after 14 days, and at €1,500 a day the €20,000 monthly figure is reached after about 13 days. A single €400 payout uses 5.7% of the lowest monthly figure and 2% of the highest. A €1,000 payout (about £847.63) fits inside the €1,500 daily figure in one go, but at the €500 figure it needs two days.
Verification before the first payout
Verification is required before the first withdrawal. The account needs a government-issued ID and proof of address, and proof of the payment method is usually requested too. Review usually takes about two days.
The order for a first payout is therefore fixed: documents, review, then the route chosen above. Crypto then usually adds 1 to 2 hours, and a bank transfer 2 to 5 business days.
Deposit side: eight routes, one minimum, two exceptions
Deposits are accepted by Visa, Mastercard, Bitcoin and other cryptocurrencies, Paysafecard, Neosurf, Skrill, Neteller and bank transfer. They arrive instantly or within minutes. The minimum is €20 (about £16.95), and there is usually no casino fee on deposits; bank or wallet charges are separate.
Skrill and Neteller are the two exceptions for the welcome package: deposits through either do not qualify. Skrill remains a normal route for everyday deposits and, usually, for withdrawals. A player who wants the 250% match on a first stage should choose one of the other six.
When a withdrawal does not move: causes and the next step
| What you see | Likely cause | Next step |
|---|---|---|
| No movement on a first withdrawal | Verification is not complete | Provide the government-issued ID and proof of address; the review usually takes about two days from the documents |
| A crypto payout past 2 hours | Beyond the usual 1 to 2 hours | Ask support by e-mail or through the help centre |
| A bank transfer still outstanding on day 3 | Inside the usual 2 to 5 business days | Wait until the fifth business day, then ask support |
| €1,000 requested, only €500 arrives today | The daily figure of the VIP level | The rest follows on day two; a €5,000 balance takes 10 days at €500 |
| Documents sent on day 9 of a 10-day bonus | The two-day review eats the window | Send the documents on day 1 |
Support has a help centre with FAQ pages and e-mail support, and live chat is usually available as well.
Keeping withdrawals in step with a budget
A payout is also a natural moment to stop playing. Players in the UK who find winnings going straight back into play can call the National Gambling Helpline (GamCare) on 0808 8020 133, free and open 24/7, by phone or live chat. In Wales the number is 0808 2819 265.